Effective Date: 1 July 2026
Performance Rebuilt Aus is committed to providing a high standard of service. If something hasn't met your expectations, we want to hear about it and work to put it right.
Contact us by email at performancerebuilt@gmail.com or through the contact form on this website. Please include your name, a description of the issue, and any relevant dates.
We will acknowledge receipt of your complaint within 7 business days of receiving it.
We will review the circumstances of your complaint thoroughly and fairly, and may contact you for additional information.
We will work to resolve your complaint promptly and keep you informed throughout. Our goal is a fair outcome as quickly as possible.
You can submit a complaint through any of the following:
Performance Rebuilt Aus | ABN: 88 571 749 763
Email: performancerebuilt@gmail.com
Western Australia, Australia
If you are not satisfied with the outcome of your complaint after engaging with us, you have the right to escalate to:
Consumer Protection WA
Website: consumerprotection.wa.gov.au
Phone: 1300 304 054
Nothing in this complaints procedure limits your rights under the Australian Consumer Law. You are entitled to remedies including repair, replacement, or refund where a service fails to meet consumer guarantees.